Support
Have a question or need help with ConsistentUs? Reach out to us directly, or check the FAQs below.
Frequently Asked Questions
How do I log in?
Enter your phone number on the login screen and verify with the OTP code sent via SMS. No password is needed.
How do I track my steps?
ConsistentUs reads your step count from Apple Health (iOS) or Google Fit / Health Connect (Android) once you grant permission. If health data isn’t available, the app falls back to your phone’s built-in step sensor.
How do I cancel or get a refund for a purchase?
Email us at the address below with your registered phone number and order details, and we’ll help you with cancellations or refunds.
How do I delete my account?
In the app, open Profile → Delete Account and confirm. This deletes your account and personal data. You can also contact support using the Delete Account page linked below.
The app isn’t working — what should I do?
Make sure you’re on the latest version from the App Store or Play Store, then try restarting the app. If the issue continues, contact us via WhatsApp or email below with a description of the problem.